Kelberman Center MSCs are trained professionals who specialize in Autism Spectrum Disorder

Medicaid Service Coordinators (MSC) assist individuals with developmental disabilities and their families to make connections to services and supports in their community that will help them achieve their life goals. Kelberman Center MSCs are trained professionals who specialize in Autism Spectrum Disorder. They are supported by a team of experts that can assist with a wide variety of ASD related concerns. Service Coordinators offer primary support in four key areas:

Medicaid Service Coordination
Referral and linkage to services and supports in the community

Assistance to help navigate Medicaid benefits and Social Security Insurance (SSI/SSDI)

Providing advocacy that will help ensure that an individuals desires are understood and respected by others including service providers, education providers, and medical providers.

Development and maintenance of an Individualized Service Plan (ISP) that will act as a road map to achieve personal outcomes with a focus on quality of life.

Service Coordinators are available to meet in an individuals home or in the community, at the time and place of the individual’s convenience. They are also available whenever the individual is in need.

Plan Of Care


Plan of Care is an alternative form of Medicaid Service Coordination for those that do not require ongoing and comprehensive support. It is designed to help individuals and families review and update their Individualized Service Plan to maintain eligibility for Waiver services and Medicaid funding. Plan of Care is delivered by a qualified Medicaid Service Coordinator. An MSC will visit the individual and families up to four times per year.



Individuals ages 3 years through adulthood that have a documented developmental disability or intellectual disability, prior to the age of 22, and is authorized by the New York State Developmental Regional Office (DRO). Service Coordination is funded through Medicaid and the MSC will discuss all aspects of funding at the time of enrollment. Many families who would not qualify for traditional Medicaid will qualify for service for their disabled dependent. MSCs will help each family through this process.

Learn More

Watch our video to learn how Medicaid Service Coordinators work with other programs provided by the Kelberman Center serve the people that we support.

Get Started


Kelberman Center MSCs are ready and able to assist with the eligibility and enrollment process. To get started, contact Sara Aiello at (315) 797-6241, ext. 328 or

For those who already receive Medicaid Service Coordination, the individual and/or family member or advocate can request a Change of Vendor in order to switch to the Kelberman Center’s services.