At the Kelberman Center, we provide children and adults with Autism Spectrum Disorder (ASD) the educational services, intensive therapy and family support they need to live more fulfilling lives. With the help of our talented professionals and dedicated leadership team, we’re making a difference in their lives and in our community.

The Managing Director of Business Operations position is an opportunity for you to help lead something special and apply your leadership skills to a diverse range of operations and initiatives. If this sounds like something you would like to be a part of, we want to talk with you.  Learn more about the position and how to apply below, or contact someone for more information:


The Managing Director of Business Operations is a member of the Executive Leadership Team, overseeing business operations and participating fully in the formulation of human resource, information technology, development, marketing, quality assurance and programmatic initiatives for the organization. This position serves as a positive role model, creates an environment of mutual respect, trust and integrity and displays a high level of commitment to the Center’s mission. The managing director will be a strong advocate for people we support, cultivate and enhance an atmosphere of continuous improvement and is instrumental in creating a customer focus within the organization. Will oversee project management by maintaining focus on performance monitoring and evaluation and use of quality processes and goal setting.

This position is responsible for the successful attainment of grant and private fundraising efforts to meet the short and long term financial goals and objectives of the Center. She/he will monitor and evaluate the Center’s operational effectiveness, marketing, fundraising, community events, and human resource initiatives to ensure they are aligned to achieve the Center’s strategic goals. In collaboration with the executive management teams of both the Kelberman Center and affiliate agencies of the Upstate Caring Partnership the position will collect and organize consumer and constituent data to perform ongoing analysis of operations against annual performance goals and objectives.

Activities include but are not limited to the following:

  • Establish and maintain processes and systems for the tracking, evaluation and reporting of operational plans and results within agreed upon parameters and timeframes.
  • Provide proactive leadership in the development, support and achievement of the Center’s short and long term goals and objectives.
  • Develops, organizes and implements community wide campaigns to obtain ongoing support from individuals, corporations, and foundations.
  • Coordinates the preparation of grant proposals to public and private grant agencies and foundations; identifies new sources of funding.
  • Oversees the development of all public relations materials, media releases, and print materials to create and maintain favorable public image and promote fund raising programs.
  • Learn about our services and assume oversight of some programmatic areas
  • Provide leadership to the planning, coordination and execution of special events such as annual meetings, conferences, and fund raising events.
  • Compile, synthesize and analyze information and data for the purpose of process improvement, achievement of planned performance results and decision making in support of the mission and vision of the Center.
  • Establish positive and constructive partnerships with key regulatory, professional and community resources, including referral sources, local and municipal representatives, legislative and regulatory linkages, parents and others.
  • Oversee, prepare and maintain the timely completion of all necessary reports (written and oral) to executive leadership, boards, management, regulatory agencies and funding sources as required.
  • Serve as a liaison and oversee process between the Center and the operations and divisions of Upstate Caring Partnership and its affiliated corporations to assure effective communication regarding mutual goals/objectives, as well as, strategic goals, objectives, purposes and achievements.
  • Oversee a small team of development and office staff.
  • Perform other duties as assigned by the Executive Director.
  • Establish a work environment that creates positive communication between supervisors and employees and assimilates new employees to the Center’s mission, vision, and values.


  • Completion of a Masters of Business Administration (MBA), Public Administration (MPA) or equivalent graduate coursework in an area germane to the requirements of the position.
  • Minimum of ten (10) years of progressively responsible management experience.
  • Demonstrated proficiency in the areas of monitoring and evaluation, development, database management, and fiscal management.
  • Outstanding written and verbal communication skills.
  • Demonstrated proficiency in organizational management, systems development, continuous quality improvement and strategic planning.
  • Travel is required. Must have a valid NYS driver’s license.
  • This position does not have regular and substantial unsupervised or unrestricted physical contact with individuals receiving services, therefore is not required by law to be fingerprinted for a criminal history record check under OPWDD (Office for People with Developmental Disabilities), OMH (Office of Mental Health), or OCFS (Office for Children and Family Services).


  • Job related tasks do not involve exposure or potential exposure to blood, body fluids, or tissue and Category I tasks are not a condition of employment. May have exposure to unpredictable individuals and situations when working at Kelberman Center sites, its affiliates or the community.
  • Minimal risk of contact with chemicals used in cleaning.
  • OSHA Exposure Category III


  • Certain deadlines and unanticipated developments may require work during evenings, weekends.
  • Ability to quickly address any emergent issues without losing focus on task at hand.
  • The employee must have full sight and hearing with fluency in the English language. While performing the duties of this job, the employee is regularly required to talk or hear.
  • The employee frequently is required to stand, walk, sit, use hands and fingers, and is occasionally required to reach with hands and arms. Must be able to sit for long periods of time.
  • The employee must be able to move or lift up to 25 lbs.
  • Constantly operates a computer and other office productivity machinery, such as a copy machine, scanner, computer printer, etc.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising work-flow and efficiency.


All staff, individuals at sites, visitors, family members, vendors, various regulatory and professional agencies.

SUPERVISED BY:  Executive Director

Contact Erin Mumford at or (315) 797-6241 ext. 301 with questions, or upload your resume today to see if you may be a fit for one of the positions.